Customer Testimonials
I recently made an appointment to get a first oil change for my 2020 CR-V. It was my first visit to the brand new facility. Greg Upchurch met and welcomed me. He took time to point out the features of the waiting area and the comforts offered. Service was completed and Greg went over what all had been done, checked me out and walked me to my car. I so appreciate Greg's capable help and the good work of the service department. I'll see y'all again in 10,000 miles!
I was shocked when the transmission needed to be replaced on my Honda Accord at less than 110,000 miles. John Williams went above and beyond to make sure my car was repaired and covered under warranty. Most of my rental car cost was covered also. John kept in constant contact with me and made sure I was aware of everything before the repairs were started. I am very pleased with my experience with John.
I had the pleasure of working with Greg at the dealership. He was extremely helpful in working with me on a Rang Rover that I saw online . I was traveling from Charlotte to visit the Wilmington dealership and once I decided I was going to purchase the vehicle ,Greg was very instrumental in setting up the car to be driven to Charlotte , very nicely detailed and delivered to my home as well as picking up my trade in . I highly recommend Greg and the rest of the staff for your next car purchase !John Barnes
I experienced excellent professional and cordial care in purchasing my 2021 Honda Accord. Jesse and Tyler were wonderful in making the purchase very smooth and satisfactorily answered all my questions.
Jake Tucker took amazing care of us from the first first call all the way up to the delivery of the new CR-V two hours away from Wilmington. He was always a gentleman and we appreciate his kindness and patience. He truly cared about us and made the entire process such a breeze. Anthony (the finance guy) also made this experience a great one - he answered all questions and made the paperwork task an easy one. Mike was our delivery guy and he was a gem! I can't say enough great things about these guys! They are a trio ...
I'm a new Wilmington resident...my husband retired from the military after we moved every couple of years and we have been customers of more than a dozen Honda dealerships. They all are quite good in their own ways, and S-H Honda seems to have the best of virtually every world. Although I haven't bought a new car there, I've had my CR-V serviced a couple times and am amazed at the size and cleanliness of S-H, and the staff is extremely professional. My last visit was this week and Eva helped me. She is a new rep, but was ...
Jake Tucker was an awesome salesman. My husband and I came in to look at a Toyota tundra. He made the process quick and easy and stress free. I highly recommend him!!!!
If you are looking for a service department that treats their customers with the upmost respect and kindness look no further. I am always impressed when my car needs to be serviced by the level of customer service every team member displays. I have had the pleasure of working with John Williams the last few times that my car has been serviced and he is fantastic. I feel that he gives honest answers and advice and is not just trying to sell you on getting unnecessary work done to your vehicle. I can not sing my praises high enough for ...
Jake Tucker was an awesome salesman. My husband and I came in to look at a Toyota tundra. He made the process quick and easy and stress free. I highly recommend him!!!!
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