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Review Average: Star average through which customer rate their satisfaction
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Bud and Danny were great , they very helpful both of them. I came in 2 different days and on today i walk away with a new Honda Accord. Come see these 2 if you want great service.
I have been using Honda products for the last twenty five years and this is my second CR-V and will not be my last. Greg Brandl was very professional and processed my purchase quickly and effortlessly. This friendly atmosphere extends throughout the entire dealership including the service department. Highly recommended!
Thank you to Greg Page who helped us with a recent issue with our 2009 Accord. His service was friendly, professional, and exceeded the expectation of service. He followed up with regular updates to keep us informed of repair progress. Thank you, Greg!
Went in not knowing how buying my first car was going to go, didn’t have my hopes high, but greg and shane helped me a tremendous amount in getting me exactly what I was looking for. I’m very happy and excited about my purchase
John hughs/ Dean Hines, and tj tate are amazing. I did the exchange your keys program! I was able to trade my 2019 civic for a 2021 civic! with better features and cut my interest rate in half! WAY TO GO GUYS! Im telling all my friends 🙂
Just bought our second CR-V from Craig Hales and Tyler Coyle. Best customer service ever!!! Pleasant buying experience. I am a happy customer and will be back.
Just wanted to say " Go to Stevenson Hendrick Honda and ask for Adam Shoaf!" He will take care of you. They helped get me back into a another safe car after my kids totalled last CR-V two weeks ago in a head on collision and lived to talk about it!! Matt Banning the Sales Manager will do everything to help you get a great deal!! They rock and Hondas do too! #mykidslivedthruaheadoncollision#thankGodforsafeHondas#blessedthisMothersday
I had a GREAT experience with my 1st time service. The Service Rep made sure I understood all about the dealership and did everything to make me comfortable. She explained everything that was done to my CRV and made sure I understood it and was satisfied.
We had the best experience we ever had in a car dealership. Tyler was just fabulous and from the moment we sat down everything went so smooth. I really can't say enough about how everything went today.
I had an awesome experience today 05/05/21 at Stevenson Hendricks Honda in Wilmington. My Sales Advisor was really great Mr. Greg Brandl. Please stop by and see him today!!!
Jimmy Bartlett and Stevenson-Hendrick Honda gave me the best vehicle buying experience I have ever had! Will definitely give them the first opportunity for business in the future. We located a used Lexus LX470 at Stevenson-Hendrick online. We live in Virginia Beach and were unable to see the car in-person on a Saturday. Jimmy put the car on a lift and used Facetime for a virtual walk-around of the vehicle. He was willing to show any/all parts of the vehicle so I could evaluate it. He even brought one of the mechanics over to answer a couple of questions ...
Purchase process was straightforward and Greg was very informed on all trim levels. Everyone made the purchase process easy. Highly recommend seeing Greg if you are interested in a new car.
From the moment we walked into the dealership, we had a wonderful experience. From test driving to closing the deal, everyone was friendly and professional. A shout out to John Hughes. He was respectful, answered all our questions, very patient, with a no pressure approach. If you looking for someone to deal with, ask for John. My experience with this dealership was top notch.
Had an awesome experience!! Ken and Greg were an amazing help and made everything swift and easy, couldn’t of asked for better service! Thanks Honda!
This is my first Honda and my first car from this dealership. Joey Lankford made the process easy an efficient. I felt like it was a win-win.
Drove into the Stevenson Honda lot in wilmington. Was greeted by Greg Brandl. Told him what we were shopping for. He took us straight to a perfect vehicle. Worked with us to get the financing we needed. We highly recommend Greg to help you get the vehicle you want!
Jo in the service department is awesome and a asset to her profession. She is very professional yet very personal. She took care of the issue with my car and when I walked out I knew I was in good hands. I would recommend Stevenson Hendrick Honda Highly.
Greg Brandl and Shane the sales manager are straight up people easy to work with. highly recommend give Greg a call you will not be disappointed
Came in to get my accord serviced and jo took great care of me. Very helpful, with a smile. She makes great coffee too. Thanks jo
I came to get my cars oil changed and spoke with Jo and she is really awesome with a great personality. Thank you so much for your help jo
Jo was extremely helpful getting on me in & out probably less than 30 minutes , definitely recommend to get you car worked on at this location
Jolissa is awesome!! She is always so very helpful! She is such a sweetheart and willing to bend over backwards to help her customers! I would recommend her to anyone!
Brittany helped seal the deal on our new Honda. She was professional while at the same time down to earth. It was truly a pleasure doing business with her. I hope Honda realizes what a valuable employee she is.
I took my truck in for service and Jo helped me with a wonderful smile and great personality. I have dealt with her multiple times and always very friendly.
I came in for service and was greated by Jo. Jo went above and beyond to make sure that my questions were answered and that I understood everything that was being done to my vehicle. Thanks Jo
I had my honda serviced and Jo was super helpful and got me the assistance I needed with a contagious smile. Keep up the good work Jo
I brought in a 2004 Honda Odyssey originally purchased new at Stevenson-Hendrick. The starting key tumbler had worn out from years of faithful service. Greg Page, Service Adviser, had seen the problem before and coordinated the technical solution with great customer relations and caring. When keys change, new keys must fit multiple car locks with a preference that both existing and new keys function properly in all locks. When initial repairs did not succeed on all locks, Greg coordinated the efforts of the team including the key technician to adjust keys, both old and new, to fit all locks. This matching ...
Just made my first big girl purchase and Greg Brandl could not have made it easier. He made this an incredibly exciting and stress free process and helped me to understand every step.
I took my Honda CRV 2015 in for 90,000 mile service. Cooper Carmichael is a awesome service advisor. He is very friendly and will take the time to explain everything to you. Thank you Cooper for the wonderful experience and great service.
Worked With Andy Jackaway in service to get my oil change and tire rotation. Andy was ready when I arrived and had me in and out of there In no time. He always takes good care of me.
Danny Walker was a great sales person, very knowledgeable and friendly. Found the vehicle that i requested, i love it and he and his manager gave me added warranty. This vacation here in Wilmington sent me back home in style. Come see Danny, he will not let you down.......and he feed me and my friend.
Cooper Carmichael made my experience joyful and quick on 3/16/21 and he is doing the same today! Great customer service and superb experience all the way around!
Just bought my 4th car from this dealership and it was, by far, the fastest and easiest car transaction that I have ever had. Tyler Coyle and Dean Hines were very professional and were key in getting me into my new car in less than 2 hours.
I brought my 2021 CR-V in for service due to the touchscreen having a very slow start up time. Service Writer Greg Page was very understanding and sympathetic to my issue. Unfortunately, the problem with could not be fixed today. He, however, explained the needed part(s) would be ordered and that he would keep me in the loop and that repairs would be made as quickly as possible. Again, Greg was very understanding that I am preparing for vacation and need to ensure that my CR-V will work properly.
Daniel Walker helped me get into my dream car! I would highly recommend Stevenson-Hendrick if you are in the market for a used or new car! Daniel walked me through the entire process and answered all my questions, making it a very painless experience.
Yes I went to the Honda dealer today on Market Street and my customer service person Greg Page was very professional and I appreciated his assistants today
Great service on 4/24 and 4/26. My needs were met. I was taken to work by shuttle, my car was delivered to me at work
Enjoyed my dealership experience at Stevenson Hendrick Honda Wilmington. My dealer Greg Brandl answered all my questions and concerns. Very pleased with the overall transaction.
Greg Page greeted me at the service area this morning. He explained everything to me, including pricing. My service was completed in the time he had told. Fast and efficient checkout -
Jimmy Bartlett did an amazing job helping us select the right Honda for our family. He made our experience incredible and we will recommend him to everyone we know.
Traded my CRV in for a new model and Joey was extremely helpful in explaining the different models to me and helped me pick the best one for me. He was very professional great to work with. Also want to thank Henri for explainling all the paperwork to me. I am very happy with my new car and Stevenson Henderick Honda. Will recommend them.
Joey was my salesman/he was great/ made sure I was happy/I would recommend everyone to see him/his professionalism showed. I thank you very much💯🙏🏾
It had been a real pleasure doing business with Stevenson Hendrick Honda. We were treated with professionalism. Our salesman, John Hughes explained the features of the Pilot Elite to us in detail. I will reccomend this dealership and especially John Hughes to all my friends.
Adam and Ethan worked with me so well and I got my dream car today!! They didn’t just treat me like another customer but as a friend, I really enjoyed my time here today
Bought my first Honda from Steven Hendricks, I will now and forever be a repeat customer. I had the pleasure of working with Joey, as he helped me through the car buying process. He was a joy to work with along with the rest of the Stevenson Hendricks team. Everyone was so professional and friendly. It turned a potentially stressful situation into an enjoyable experience.
Adam Shoaf and Phil Guy were awesome! Very friendly and professional! Went above and beyond to make my car deal happen! Would definitely recommend them!
I had a problem with my air conditioner in my 2018 CRV. I was hesitant about returning to there service center because of poor service previously. A complete change has happened. Starting with Cooper Carmichael, he was courteous, friendly and caring. My repairs were completed and now I am extremely happy with the New management of the Honda dealership. I would definitely recommend this dealership. Thank you again Cooper.
I had a great experience while finding a new car at Hendrick Honda. I worked with Jimmy Bartlett who mad the experience fun and insightful. Jimmy was able to find me a perfect truck at great price! I Highly recommend asking for his assistance when visiting Hendrick Honda of Wilmington.
Cooper Carmichael was most courteous and professional employee to deal with. He explained what was to be done and clearly answered any questions I had.
Today Greg Brandi was my sales person and he was so fantastic. It was a great experience from beginning til the end.i was so happy with the dealership with the COVID-19 safety. Thanks to Greg in helping my husband and me getting a vehicle. Thanks again.
Greg Page, my Service Advisor, was helpful, informative, and personable. He reviewed every suggested service option for our 2019 CR-V. Also, he clearly described what could wait and what was recommended at 30K miles. My service today was super as it has been for past 2 years.
Greg Page took great care of us on our visit. We came in for a tire rotation and took the time to show us other things he recommended we do with "sales pressure. We decided to do them all and feel good that the Pilot is now "up to snuff" He also arranged a ride for us to Costco and back to make our wait time more productive.
Greg Page a Service Advisor is a real asset to Stevenson Hendrick Honda in Wilmington. He was helpful and informative, professional and personable. Learned features of my CRV I was unaware of. My visit for a service today was a great all around experience
Excellent service thanks to Nick Feeser who moved me through the process. He was courteous, knowledgeable, and efficient. And my roof rack looks great. Thank you.
Jo was wonderful to work with — personable, efficient, knowledgeable, kind. As always, Stephenson provided great service. We bought our car there almost 16 years ago. And we love it still.
Purchased a 2021 CRV Touring while vacationing in Myrtle Beach from Pa. Worked with Jesse Helsely in sales and Britany Bowes in finance. The vehicle was researched online and when I arrived at the Stevenson-Hendrick one was ready for a test drive. The most stress free purchase of an auto my wife and I ever had. The deal was competitive and what a relief to do business with such a professional organization.
They gave us plenty of time to browse. They were very friendly and helpful. I love Stevenson Honda. Third time shopper. Appreciate the no pressure no hassle process.
Very happy with my experience with Greg and Matt buying a solid used car at a good price. Hassle free, no nonsense, and pleasant experience. Would absolutely recommend Stevenson Hendrick Honda.
The Honda product speaks for itself. If you want a friendly laid back salesman choose Craig Hales! I just purchased my second CRV from him. He’s awesome!
Greg was the salesman that helped me and he was awesome. He answered all of my questions and helped me get to the price that was comfortable for me. I recommend him 100%
Went in knowing somewhat, what we needed . Everyone we worked with super easy going, accommodating, non pushy , super helpful and painless to work with. Highly recommended
Greg Brandl was my sales person and he was fantastic! It was a great experience overall from start to finish! I was also happy that the dealership was practicing COVID safety! Would purchase from them again! Thanks Greg!
We worked with both Greg Brandl and Craig Hales. They are both veterans of the auto industry and very knowledgable about vehicles, and also know the lot inventory very well. They were both pleasant to work with.
Greg Page sets the standard for customer service. He kept me well-informed as my car was receiving warranty repairs, and ensured I was able to use a loaner vehicle while mine was being worked on. His general friendliness and positive demeanor were refreshing and very much appreciated. Thank you so much Greg!!
A great easy buying experience with the experienced,salesman, Greg Brandl. Customer service and financial business manager, Britany Bowes, is fabulous. Communication is top notch!!!
I came looking for a specific car and it was sold before I came to the lot. Kevin Burke found me a car that was comparable in price and the same make I had intended to purchase. He made my car purchase experience easy & did it with a smile.
Bought a new 2021 Honda Ridgeline from Tyler Coyle this morning. Very helpful and informative. Made the process quick and easy and was a pleasure to work with. Would recommend!
I bought my 2nd vehicle from Stevenson Honda and Britany and Adam helped out a lot with helping me pick out my car and getting me the best deal!!
We had a wonderful experience. Bud was excellent and a pleasure to work with. He made the process simple and answered all of our questions. I highly recommend Bud and Steven Hendrick Honda for any vehicle purchase. Top notch!
Great experiences, so much friendly. Very comprehensive trough the process. Just say, very nice experience. Craig was kindly when we don’t understand and ask for something,
Very easy to work with. I enjoyed working with Greg. Very knowledgeable and personable. He sold me a great car with a great deal. I'll be back again.
Craig Hales at Hendricks Honda was a pleasure to work with, and made the purchase of my Honda a breeze. will definitely do business with him again!
Excellent customer service! It was a very simple transaction, didn’t feel pressured, answered all questions. First time buying a new car, and process was smooth! couldn’t be happier!
Great customer service! Craig Hales was great with helping me with my purchase of a 2016 Honda!! I would recommend Stevenson Honda for your next purchase!!
I was there the other day because I spotted a 2015 Blue Toyota Corolla. I spoke with Alan Jones over the phone and he helped me with every question I had. The following day I met with Jake Tucker, Jake helped me and he was very professional. The entire experience was wonderful and I will be coming back!
Adam and Shane are the team to work with. Everyone there wants your experience to be nice, but these guys went to work for us. It only took a few days for them to find exactly what I had been looking for. The dealership the car came from seemed to have some issues to work on, but Shane made sure everything went smoothly for us. If you are at all nervous about buying a car that needs to be transferred to you, you need to come see these guys!!! Adam and Shane were the guys to trust with the money ...
Craig Hales was a super person to work with in finding just the right vehicle for us. He is very personable, knowledgeable, patient, and I will definitely ask for Craig when purchasing my next vehicle. It was a pleasure to do business with Craig and Stevenson Honda!!
We have purchased multiple vehicles through this dealership because of the overall qualities of sales and service personnel. Having visited their two locations over the years, each visit brings additional positive reasons to return.
I have been so happy with everyone at Hendricks Honda in Wilmington. My salesman Jimmy Bartlett was so friendly and took the time to show me how to use all the technology in my car! Cooper Carmichael has been my service advisor for my oil changes and a recall and couldn’t have been nicer to me. What a great dealership with the friendliest staff!
Walked in here nervous to buy my first vehicle by myself. And was greeted at the door by Mr.Greg Brandl. He made each and everyone of my fears disappears 100/10 would recommend
We called ahead on a vehicle we saw online and spoke to Claude. Greg had it ready and waiting...we took it for a test drive and he got the process started immediately getting us an awesome payment for our budget...would def recommend!
My Sales & Finance Team: Alex Charbonnier, Client Advisor Ray Ortiz, Client Advisor Matt Banning, Sales Manager Ryan Gause, Finance Manager Mike, Client Advisor (unsure of his last name, but has desk next to Ray's) I tried to keep this short and sweet, but just couldn't do it! PLEASE READ THIS REVIEW ENTIRELY! This is a 100% positive, 5 star review, as I just don't have anything remotely negative to say! There is just so much I want anyone reading this to know about the people I encountered at Stevenson Hendrick Honda, and the car buying experience I had. ...
This dealership was extremely professional. We traded in our Honda Odyssey and purchased a 2021 CRV and a 2021 Civic. Our salesman Craig Hales was really great and knew a great deal about all of the vehicles.
As You brace yourself going into a car dealer, and prepare mentally for the oncoming “pushy salesmen.” And then… they don’t come. Instead, you get friendly people who don’t try to “push” anything on you. They’re helpful. They listen. They’re accommodating. The process was stress free and pleasant. Stevenson-Hendrick Honda was very thorough and knowledgeable and guides you through every step in the process. That was my experience with Greg Brandl and Matt Banning true SUPERSTARS in their profession and a true asset to Stevenson-Hendrick Honda, Go see them today you won't be disappointed!
Zack Miller, he was straight forward and helpful with all our questions. My wife and I really didn’t know what we wanted in a vehicle and he showed us all the options and helped us make our decision. Really a great experience!
Greg Brandl was the most wonderful sales advisor I have ever dealt with. I am recommending him to my entire family. He is terrific and honest.
Service advisor, John Williams did an outstanding job explaining and resolving some mechanical issues discovered through a multipoint inspection of two vehicles. Also received discounts
It was my first time getting my vehicle serviced. The service advisor showed me how the entire process works from the time I drive up until the service is completed with a wealth of details in a way that's simple and easy to understand. I received a tour of the waiting area. The oil change, tire rotation, and car wash was done even faster than I expected.
Great service from salesmen and business office. One of the best trade ins we’ve done. We appreciate the patience and knowledge and personal touch of our salesman Greg Brandi and Ethan McClung. We also appreciate Ken and Matt. This is the fifth car we’ve bought from Stevenson Hendricks. We can’t say enough good things about the service we received today!
Greg was personable and Very professional he went out of his way to ask questions and ask if we had any concerns about the vehicle which we did he answered all of our questions and we were very impressed with his overall customer service we recommend Honda to all of our friends and family and look forward to future business with everyone there in the Stevenson Honda Hendrick family.
An absolutely outstanding experience. Greg Brandl was extremely pleasant to work with to identify best car for our family needs. And Dean Hinds gave us a wonderful lease arrangement to meet our budget. Hendricks Honda of Wilmington is the best dealership for a new Honda.
My daughter and I recently went to look at the cars at Henderson Honda. We were unsure of what car would be best for me. Tyler was up to the task, answering all the questions we had and giving us the best information. There was no pressure about anything which made the experience enjoyable. There were many extras that were part of the total package and we ended up buying a Honda HRV. We could not have had a more caring and sharing experience. We would recommend Tyler and Henderson Honda to anyone looking for professionalism and a caring, friendly ...
I want to let you know that John Hughes did a great job helping us buy our Passport on Saturday. He was very knowledgeable and friendly. He made buying a new vehicle very easy.
John Hughes and Ken walker made buying a new car Easy...John took the time to go over vehicle operation And answered all questions. Ken was also helpful and answered questions. Love my new suv, also my 4th honda
Greg Brandl did an excellent job. The experience was time-effective and worthwhile . Once again, Honda provided me with excellent service. Thank you so much !
Drove from Raleigh to Wilmington to have car serviced. This dealership has the best service department. They are very efficient. Mr. Greg Page was very helpful, courteous, and knowledgeable. He explained in details issues with my car to where I could understand.
I am from Mississippi, was visiting in town, and my car began making a horrible noise. We took it to your dealership, and on a Saturday afternoon the service adviser called me after my car was towed in. They diagnosed and fixed my car within an hour. Andy Jackway was most helpful and professional. Because of him we will be doing business with Stevenson Honda when we move to Wilmington in a couple of months.
Amazing service,very polite, he helped me through the entire process and as a first time buyer I needed it! Very hospitable and welcoming, explained thing’s throughly and clearly. When you’re here ask for Greg Brandl, he’ll make sure you get the best possible outcome
Tyler was fantastic!!! He was very courteous and helpful he was the main reason I bought from Stevenson Honda again!! Buy your next Honda from Tyler!
Absolutely the best experience I’ve ever had at a automobile dealership. Greeted at the door, scheduled appointment right on time. Excellent working relationship with Greg and Matt. Easy to deal with; great listeners and provided detailed answers to my numerous questions. Can’t go wrong purchasing a vehicle from Stevenson Hendrick Honda in Wilmington. Thanks again!
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